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Refund and Cancellation Policy
1. Cancellations
• Cancellations of purchased subscriptions are not permitted.
• Users with concerns about their purchase can visit Sam’s Fitness Center and consult the administrator directly.
2. Refunds
• Refunds, if approved by the admin team, will be processed to the user’s bank account.
• Refund requests will not be entertained through the App or other digital channels.
3. Service Scope
• The App facilitates the purchase of gym plans and fitness services, which must be utilized at Sam’s Performance Studio.
• No physical or digital goods are sold through the App.
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